quality inspections
overview
The purpose of the Quality Inspections is to ensure that we are putting out a consistent product, no matter the technician that is conducting the application. This allows us to better refine our services and offer a better overall experience to our clients. By having a consistent approach amongst all of our production staff, we can fine-tune our approach to services and offer a consistent, reliable product.
These inspections are not intended to single anyone out. These will correct any issues with poor application technique while also reinforcing good techniques.
turf care
same day quality inspection
These inspections will be conducted randomly on your current day's route by owner. While these inspections may be impromptu and unscheduled, they will be documented for reference and feedback given to the technician any time one is conducted.
Inspection Checklist
•Proper yard sign placement
•Fertilizer blown off of all hard surfaces
•Sufficient wheel tracks in lawn
•Door hanger left
•Visible fertilizer throughout lawn, including sidewalk strip
•No damaged turf as a result of application (wet areas)
•Service Autopilot picture is acceptable and shows yard sign
2 week quality inspection
These are scheduled inspections that occur about 2 weeks after the application has been made. The purpose of the inspections is to observe the noticeable results of an application and to refine the calibration and technique of each technician.
Inspection Checklist
•Dead/dying weeds
•Even green-up (no streaking)
•No missed weeds
•No herbicide stress or damaged turf from misapplication by technician
•No burn marks from hand fertilizing or overfertilizing curb strip
•No damage to nearby landscape plants due to careless spraying
mowing
same day quality inspection
These inspections will be done on the same day that service has been completed.
•Clippings cleaned up from hardscaping
•Any clumps of grass within the lawn area have been dispersed
•All edging looks clean and professional
•Bonus points for exceptional striping
•Proper mow height
•Clean cut from sharp blades
•No damage to turf from zero-turn mowers
mosquito/pest
same day quality inspection
These are random inspections that are made at the time the service is being completed. Due to the difficulty in observing effectiveness of mosquito service after we have left site, manager will conduct quality inspection while application is in progress. This means that the technician will be observed by manager randomly and may not realize it at the time.
•Proper yard sign placement
•Professional demeanor and appearance while on client's property
•Use of PPE (gloves, long sleeves, eye protection, optional mask)
•Thoroughness of application
•Appropriate material usage given the property size